Which is the best 5G network in Chile?

Chilean mobile operator Entel leads the latest metrics on the 5G experience in Chile, with download speeds topping 192Mbps and upload speeds of 25.7Mbps. 

Despite Entel making early gains in the new technology, the exception is 5G Video Experience, which Movistar wins outright, according to the latest mobile experience study by OpenSignal. 

Most operators in Chile achieved national 5G coverage this year, after six months of intense work to deploy their networks, although at the time the study was released, Claro had yet to launch a commercial 5G service. 

Regulator Subtel reported that Entel had 212,888 lines with 5G connectivity as of end-March, while WOM had 115,330. Meanwhile, Movistar claimed to have over 300,000 customers using its recently deployed 5G network.

Along with leading the way on 5G experience, Entel has also replaced WOM as the most consistent operator in Chile. 

The Chilean operator was named the best in seven categories (5G games experience, 5G voice app experience, 5G download speed, 5G upload speed, excellent consistent quality and core consistent quality). It was also given three joint accolades in video, games and overall experience. 

WOM, meanwhile, is the leader in 5G coverage, standing out in both 5G reach and availability. 

During its 2Q22 results presentation, WOM said its 5G network now covers 15mn people in the country. 

“While our 5G users observed their best experience on other operators’ 5G networks, WOM users spent the most time connected to 5G and were able to find it in the most locations,” OpenSignal stated in its study.

5G AND OVERALL EXPERIENCE

5G offers a significantly better online experience than 4G, as "users saw large improvements in their experience when connected to 5G (5G Experience) compared to their experience across all generations of mobile technology (Overall Experience)," OpenSignal said. 

These improvements were notable in download speeds, as WOM, Movistar and Entel’s 5G download speed scores were 7.5-11 times faster than those for download speed experience.

Overall video experience scores for all mobile technologies were between 36.2 points and 40 points out of 100. When analyzing the same experience in 5G, the networks scored between 73.8 and 75.5 points. 

In gaming, WOM, Movistar, Entel and Claro were named joint winners in overall gaming experience. 

As said before, Entel won on 5G gaming experience with 73.7 points out of 100, WOM remained second with 62.1 points and Movistar scored 61.3 points.

WOM has the fastest overall mobile experience in Chile, at 19.5Mbps, followed by Entel at 17.5Mbps. This is a change from the last report where Claro, Entel and WOM were joint winners. 

WOM also wins the overall upload speed experience award with a score of 8.8Mbps.