Another electricity distributor fined for b/.7.3 million

Machine translation was used to publish the following Asep release

The National Authority of Public Services applied a fine in the amount of 7.3 million balboas to the company Elektra Noreste, SA (ENSA) for deficiency in the quality of service provision in 2011; 2012; 2013 and 2014, announced Zelmar Rodríguez Crespo, as nominated General Administrator.

This is the third electrical distribution company that is penalized in less than 15 days. Previously, fines were applied to EDECHI and EDEMET in the order of B/.3.6 million balboas and B/.10.7 million balboas respectively, for the years 2011 and 2012 and now ENSA for B/.7.3 million, for non-compliance in the years 2011; 2012; 2013 and 2014.

This sanction, recently announced by the President of the Republic, José Raúl Mulino in the “Ask Mulino” space last Thursday, July 25, forces the company to credit said money to customers who were affected by this deficiency in the service. in the period of time established in the penalty. Said accreditation must be reflected in the electricity service bill for the coming months.

Rodríguez Crespo, who awaits her ratification by the National Assembly as General Administrator of Public Services, has issued clear warnings to all electrical distribution companies, as well as those that offer telecommunications, water and sewage services, to improve the quality of their service throughout the country, otherwise they will be penalized for violating service quality standards.

Since her arrival at ASEP, the senior official has given instructions to her management staff to effectively address all the needs of users of public services by diligently applying existing regulatory standards.