Nokia is selected by GTD Chile for the digitization of its operations

Nokia statement

(Machine translation)

Espoo, Finland - Nokia announced today that it has been selected by GTD Chile to continue its digitization strategy through the deployment of its award-winning Nokia Digital Operations software.

The project is part of GTD Chile's 5-year strategic digitization plan that aims to improve the customer experience, increase operational efficiency and reduce operating costs.

Nokia Digital Operations Center software supports the orchestration of hybrid and virtualized services in multi-vendor and multi-technology infrastructures. The pre-integrated structure will allow GTD Chile a simpler integration and compatibility between different components of the solution.

The deployment includes the activation and provisioning processes for both residential and business clients of GTD Chile, allowing for immediate changes and adjustments to services, helping to improve the customer experience.

Additionally, Nokia will deploy the Nokia Home Device Management (HDM) residential device management platform, which stands out for its robustness, scalable architecture and management capacity throughout the device's life cycle.

The platform also has the ability to proactively detect and resolve problems related to residential customers, reducing the number of calls and reports derived from service problems.

Fernando Sosa, Nokia's Commercial Manager for Cono Sur, said: “The digitization of operations is a very powerful tool that allows increasing productivity, reducing costs and improving the customer experience, –all this in the same project–, therefore which constitutes a decisive and firm step towards digitization. We thank GTD Chile for their trust ”.

Daniel Ziguilinsky, Systems Manager at Gtd said: “We selected Nokia as the perfect complement to the Full Stack services that we are implementing in all of our geographies and across all the segments we serve. We are sure that the quality of the software, its ease of integration and continuous updating will allow us to continue offering an excellent service to our clients regardless of the technological changes that will occur in the coming years. "

Nokia is one of the leading providers of digital service orchestration and fulfillment solutions, with more than 110 operators around the world relying on Nokia's portfolio of catalog-based fulfillment . Nokia is also the # 1 provider of home device and mobile device management solutions.

Additional Resources

Website: Nokia Digital Operations software

Website: Nokia IMPACT Home

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