Smartphone penetration reaches 40% in Costa Rica
A survey by Costa Rican telecom regulator Sutel has shown that 40.3% of all Costa Ricans now have a smartphone.
Of the total number with a smartphone, 80.2% are reported to have internet connection speeds of over 1Mbps.
Also measured in the survey was customer satisfaction with the quality of service from providers Fullmóvil (81.6%), Claro (79.4%), Tuyo Móvil (76.9%), Movistar (77.5%), and Kölbi (70.8%).
Kölbi, the mobile brand of state telco and power firm ICE, received the highest customer loyalty rating, with customers remaining on the network for an average of 40.7 months; while Movistar was ranked the lowest with customers staying with the company for an average of 12.5 months. Kölbi launched commercial 4G LTE services in late 2013.
The survey was conducted in the last quarter of 2013 using a sample of 5,038 active users aged over 15, and included a minimum of 1,000 clients from each service provider.
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News in: ICT (Costa Rica)
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Other companies in: ICT (Costa Rica)
Get critical information about thousands of ICT companies in Latin America: their projects, contacts, shareholders, related news and more.
- Company: Kölbi
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Kölbi, unit of the state company Instituto Costarricense de Electricidad (ICE) established in 2009, offers services of fixed and mobile communication, messaging, roaming, modem,...
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The description included in this profile was taken directly from an AI source and has not been edited or modified by BNamericas researchers. However, it may have been automatica...
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BLP is a law firm that has offices in several Central American countries, through which it offers innovative solutions to its clients facing complex legal matters. BLP integrate...
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Costa Rica's telecommunications superintendency (Sutel) is the country's telecoms industry regulator. Among its main functions is to ensure the efficiency, equity, sustainabilit...
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Costa Rica's environment ministry Minae has the mission to contribute to the improvement of the quality of life of the inhabitants of the country and the promotion of the admini...
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Costa Rica's Camtic is a private non-profit IT and telecoms association with the mission of integrating and aligning ITC sector players in view of advancing the sector's sustain...
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Costa Rica's utility regulator Aresep has the mission to provide publicly regulated services at optimal access, cost, quality and variety. It envisions itself as a regulatory au...
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INS Valores Puesto de Bolsa, S.A. (INS Valores), a branch of Instituto Nacional de Seguros (INS), is a Costa Rican company established in 1997 and headquartered in San José whic...
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