Topic
Call Center
Call Center News
Monday, December 30, 2024
Service 1193 with the highest rating among all those analyzed. More
Wednesday, September 18, 2024
Within the Telecom sector, AI integration is being used significantly to optimize network management, predict failures and interruptions, ensuring a high-quality experience for the end customer. More
Brazil's ICT industry projected to expand 6.8% in 2024
Wednesday, August 28, 2024
The cards up the sleeves of Hitachi Vantara in LatAm
Thursday, August 22, 2024
IBM, TD-Synnex target AI with new development center for LatAm
Friday, August 02, 2024
Embratel deploys omnichannel solution at C6 Bank
Wednesday, July 24, 2024
Brazil’s SoftExpert closes Europe M&A, sets eyes on Argentina
Wednesday, July 10, 2024
Atento migrates to Cirion datacenter in Colombia
Wednesday, June 26, 2024
Vivo, in collaboration with Microsoft, creates Generative AI for call center agents
Thursday, June 20, 2024
Italian IT multinational Almaviva in renewed LatAm push after Brazil deal
Thursday, June 06, 2024
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